Information We Collect
Personal Data You Provide to Us
We collect Personal Data from you, such as first and last name, phone number, zip code, e-mail, professional title, company name, and password, when you purchase Products, register to receive information, or post a comment on our blog. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you purchase Products or services on our website. We also retain information on your behalf, such as the Personal Data described above and any correspondence or blog comments. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on our website), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional profile information such as your name, phone number, address, and e-mail address. When you post comments on our blog, the information contained in your posting will be stored on our servers and other users will be able to see it. To request removal of your personal information from our blog or community forum, contact us at info@GRCAgent.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Products). We may also collect Personal Data at other points in our website that state that Personal Data is being collected.
Personal Data Collected via Technology
gather information about the date and time of your visit and about the solutions and information for which you searched or which you may have viewed;
administer the website;
gather information about users’ movements around the website;
gather demographic information about our user base as a whole.
Like most Internet services, we automatically gather data about you or your device and store it in log files each time you visit our website or access your account on our network.
Personal Data Collected by Third Parties
The third-party advertising and analytics companies with whom we or our advertiser partners, including Google, Google Analytics, Hubspot, and other third party solutions not listed here, may place a unique cookie or utilize similar technologies on your browser in order to collect non-personal information about your visits to GRC AGENT.
Use of Your Personal Data
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. GRC AGENT uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of GRC AGENT, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and services and improve site navigation. GRC AGENT reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.
Disclosure of Your Personal Data
We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.
Regardless of any choices you make regarding your Personal Data (as described below), GRC AGENT may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on GRC AGENT; or (b) protect or defend the rights or property of GRC AGENT or users of the Products or related services.
If GRC AGENT is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our services to third parties other than as outlined in this policy. You expressly consent to the sharing of your Personal Data as described in this policy.
We use mobile analytics tools to better understand the functionality of our mobile applications. These tools may record information about your usage, including how often you use the application, the events that occur within the application, and where the application was downloaded from. We may link the information recorded in analytics software to personal information you submit to us.
Your California Privacy Rights
Our customers who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to
Information Related to Data Collected for our Clients
GRC AGENT processes information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. GRC AGENT works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
We collect personally identifiable information such as first and last name, phone number, zip code, e-mail address, professional title, company name, and password from our Customers.
We use this information to respond to requests that you make, or to aid us in serving you better. GRC AGENT uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of GRC AGENT, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
GRC AGENT collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. GRC AGENT works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
Access to Data Controlled by our Clients
GRC AGENT has no direct relationship with the individuals whose personal data it processes nor does it store the information provided to the Customer. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the GRC AGENT’s Client (the data controller).
Security of Your Application and Personal Data
GRC AGENT is committed to protecting the security of your Application Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal Data from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that GRC AGENT cannot fully eliminate security risks associated with Application Data and Personal Data and mistakes and security breaches may happen. If you have any questions about security on our Web site, you can contact us at the information below.